Heathrow Terminal 2

  • One of the largest privately funded construction projects in the UK.
  • Terminal 2 marks the latest phase of an £11 billion transformation of Heathrow.
  • Heathrow is the UK’s only hub airport, with millions of people relying on it to connect them to the world.

“Terminal 2: The Queen’s Terminal”, which opened on 04 June 2014, was designed specifically around the needs of the passenger and will transform the traveller experience.

Arup, together with Heathrow’s operational readiness teams, trialled and tested terminal processes and equipment, and delivered familiarisation training for the 25,000 airport staff working at the new terminal. By the time the terminal opened, it had undergone over 175 trials and had been tested by nearly 14,000 people.

Throughout the project, we worked with stakeholders to gain buy in from the wider Heathrow community, and helped to develop and integrate all standard operating procedures for the new terminal.

Around 35,000 people worked on the project over its lifetime, with as many as 5,000 people on site at its peak. The Arup project team consisted of over 35 consultants from across Operations Consulting, IT & Communications Systems, Marketing, and Programme & Project Management.

Terminal 2 will eventually serve 20 million passengers a year and be home to 23 Star Alliance airlines, as well as Aer Lingus, Virgin Atlantic Little Red and Germanwings.

Her Majesty The Queen officially opened Terminal 2 on 23 June 2014, nearly 60 years after she opened the original terminal.

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  • The outside of Heathrow Terminal 2.Open gallery

    The new Terminal 2 building has been designed specifically around the needs of the passenger.

  • Inside Heathrow terminal 2.Open gallery

    Terminal 2 marks the latest phase of an £11 billion transformation of Heathrow.