Heathrow Terminal 5

  • £4.3bn project creates additional capacity of up to 35 million passengers a year.
  • Arup worked as part of a collocated, integrated team.
  • Multidisciplinary services included design management and 4D planning.

To meet the challenges of this vast project, Arup worked as part of a team assembled by BAA under a bespoke partnering contract, ‘The T5 Agreement’. Co-located, integrated teams involved suppliers from the outset, working together with an emphasis on design for manufacturing and assembly and a focus on safety. Arup provided multidisciplinary services, from project management to people movement studies.

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"My favourite challenges were the building of the T5A roof and the design and construction of the control tower." 
Dervilla MitchellWatch the video

The Terminal 5 project included the main terminal building and two smaller satellite terminals, an extension to the rail lines for the Heathrow Express and London Underground Piccadilly Line, 60 aircraft stands and associated airfield infrastructure a 4,000-space multi-storey car park a control tower and a 600-bed hotel.

All companies under the T5 agreement came together as an integrated team, with over 1,000 designers working on 16 separate projects.

Design management assisted decision-making by consolidating information and presenting it in a clear and consistent way. An example of this success was the 4D planning tool used at the terminal’s interchange plaza. The tool linked CAD data to one or more schedules, helping to identify potential clashes between contractors, and saved £2.5m in the first nine months of use.

Because the 4D models could be viewed in standard digital formats, everyone involved in the project could see several years of work unfolding in less than a minute and could resolve issues in advance.


MCA Management Awards Winner 2009
  • London's Heathrow Terminal 5 at night. Credit David J Osborn.

    The £4.3bn project creates additional capacity at Heathrow for up to 35 million passengers a year.